Your feedback on Urban Cure's website Is importand to US
Thank you for participating in our survey about Urban Cure's website.
Your feedback is valuable in helping us enhance our website and the information we provide.
This survey is anonymous. However, some data may be collected through the SurveyMonkey website when you complete the survey. To learn more about this, please go to SurveyMonkey's privacy policy.
For further details on how Urban Cure will use your feedback, please read our guidance on what we do with your feedback data.
Please note that this survey is solely for providing feedback on our website.
This survey should take approximately 5 minutes to complete.
Website Access and Information Survey
we cannot offer support or contact you through this survey form. For assistance or to contact us directly using the email below
How Did You Find Out About Urban Cure and Our Product?
1. Please select all that apply:
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Search engine.
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Flyer
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Word of mouth
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Social media (please specify which platform)
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Advertisement (please specify where)
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Event or workshop (please specify which event or workshop)
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Other (please specify)
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Why did you access Urban Cure's website?
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To find information about a specific topic
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To learn more about the Equality and Human Rights Commission
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To learn about a topic I saw on another platform
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I don't know
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Was the search difficult to use?
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Yes
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No
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If yes, please specify:
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The results were not clearly ordered
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The results were not relevant to what I searched for
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A lot of the pages in the search results were more than 1 year old
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I did not understand how to use the search bar
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I did not understand how to use the filters
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Other (please specify):
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Ease of Navigation:
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How easy was it for you to find the information you were looking for on our website?
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Very easy
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Somewhat easy
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Neutral
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Somewhat difficult
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Very difficult
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Website Layout:
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Did you find the layout of our website visually appealing and easy to understand?
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Yes
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No
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Content Clarity:
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Did you find the information provided on our website easy to understand?
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Yes
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No
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Was the language used not clear enough?
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Yes
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No
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Website Speed:
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Did you experience any issues with the speed or loading time of our website?
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Yes
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No
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If yes, please specify:
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The website was slow and nonresponsive
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Other (please specify):
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Mobile Compatibility:
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Were you able to navigate our website effectively on a mobile device?
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Yes
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No
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If no, please state why:
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Usefulness of Information:
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Did you find the information provided on our website helpful and relevant to your needs?
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Yes
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No
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If no, please specify why:
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Accessibility Features:
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Did you encounter any difficulties accessing our website due to accessibility barriers?
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Yes
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No
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Contact Information:
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Were you able to easily locate the contact information for reaching out to us?
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Yes
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No
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Suggestions for Improvement:
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Do you have any suggestions or ideas for how we can improve our website to better meet your needs?
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Overall Satisfaction:
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On a scale of 1 to 5, how satisfied are you with our website overall?
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1 - Very Dissatisfied
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2 - Dissatisfied
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3 - Neutral
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4 - Satisfied
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5 - Very Satisfied
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Please provide any more information that you think might help us improve this website: [Text box]
Thank you for completing this survey. Your feedback is invaluable in helping us enhance our website and provide a better experience for you.
Analysis: To analyse the survey responses, we will review the data collected and identify common trends and feedback themes. We will prioritise areas where improvement is needed based on the frequency of feedback. We will consider any specific suggestions provided by you and look at ways to enhance the user experience on our website.
